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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cathy C

November 21, 2025

5  out of  5
rating by Cathy C
"I had to switch my car insurance, since I got a different vehicle. Brad did an amazing job of taking care of it when I let him know on a Friday night. By Monday I had my new insurance cards and assurance of full coverage!"
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Anton Holas

November 21, 2025

5  out of  5
rating by Anton Holas
"Got my first car at 16 and got my first insurance policy at that time too ~ it was State Farm. Still have State Farm for my truck, car, boats, trailers, and my home. You can’t beat their options and you can’t beat the service at Maureen Darby’s office. One of Maureen’s staff,Dani, recently assisted me with several of my accounts. She was very helpful and knowledgeable too! Glad I still have State Farm!"
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Marlene Stafford

November 20, 2025

5  out of  5
rating by Marlene Stafford
"I stopped by the office to get a quote on car insurance. I spoke with Sara. She handled my questions and concerns in a very professional manner. I look forward to working with Sara and State Farm Insurance on the future."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Sara has a wonderful heart for taking care of people! If you ever have any questions or need assistance, we’re here to help! "
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Denese Williams

November 20, 2025

5  out of  5
rating by Denese Williams
"I was truly impressed by the compassionate service my family received while settling my late brother’s affairs. Maureen was a tremendous help and was very patient guiding his daughters through the necessary paperwork of his life policy and answering everyone's questions with clarity and kindness. Thank you guys for all that you do!"
We responded:
"Denese - Thank you for your kind words. I know how grateful his children were to learn he had life insurance protection in place. We strive to be especially at our best when helping families through their worst moments. We appreciate you sharing this."
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Kirby Davis

November 19, 2025

5  out of  5
rating by Kirby Davis
"Maureen is a great agent and a wonderful person! She has handled our insurance - from our personal to investment - and always keeps us covered."
We responded:
"We’re thankful for your feedback and trusting us with your property insurance needs. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Brenda Holas

November 19, 2025

5  out of  5
rating by Brenda Holas
"Love this agent and this office! If there is a need within our community, Maureen is there! Her office is focused on delivering great customer service as well. I recently had a problem with one of my accounts and Dani was so kind and helpful in making sure it was resolved promptly. Not many companies left who would give that kind of customer service along with genuine concern for our local communities but Maureen and her staff still do!"
We responded:
"Brenda - Wow. Thanks for the awesome and kind words. We love being part of this community. Dani strives to take great care of customers - and our community. Thanks for being a valued customer. "
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Sean Lockhart

November 18, 2025

5  out of  5
rating by Sean Lockhart
"Probably the best experience I've had trying to get insurance! Shila Brambaugh was AMAZING!!! Very nice and knowledgeable for my needs! Was very thorough on what I needed and saved me tons of money! I recommend her to anyone looking to switch insurance companies! Also got me good deals on some life insurance options! Very impressed! What an awesome lady!!"
We responded:
"Sean We so appreciate the 5-star review. I especially appreciate when our customers recognize my team. Shila takes pride in taking care of people and being there for our customers. Her belief in life insurance and protecting people is key to helping families. Thanks again!"
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SUSAN REYNOLDS

November 18, 2025

5  out of  5
rating by SUSAN REYNOLDS
"You can share laughs with these girls at 8am in the morning!! What a way to start the day off with a smile. Appreciate all the help and patients you have with me."
We responded:
"Susan We love to laugh with our customers. We take your insurance needs seriously and try not to take ourselves too seriously. We’re honored by your positive feedback! We look forward to continuing to provide you with great service. Thanks for trusting us with your insurance needs. "
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Lisa Smith

November 18, 2025

5  out of  5
rating by Lisa Smith
"Bradley helped me find the right coverage for a really good price!"
We responded:
"Lisa We so appreciate your 5 star review and taking the time out to recognize my team! So glad Bradley was so helpful. Our goal is to help you find the best balance of price and coverage. "
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Tom Slattery

November 7, 2025

5  out of  5
rating by Tom Slattery
"They always answer the phone when I call and a very helpful and extremely nice."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor insurance agent in Stone County! We appreciate your kind words. "
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Fran Russell

November 3, 2025

5  out of  5
rating by Fran Russell
"Bailey was very helpful with getting our quote and getting our insurance switched over. She has great customer service!! One the best I have had the pleasure of working with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Lindsay Reeding

July 2, 2025

5  out of  5
rating by Lindsay Reeding
"I had a wonderful experience when I called Maureen's office. Brad was extremely helpful and took the time to answer all of my questions clearly and thoroughly. I really appreciated the friendly and professional service — highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Lindsay!"
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N A

July 2, 2025

5  out of  5
rating by N A
"I always get great service from this office and Stacy definitely lived up to this standard. After having no problems for years I had two claims in six weeks then a billing issue. Everything was resolved promptly and to my complete satisfaction with professionalism and great accuracy. This is why I chose a company that has local offices."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our local State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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david hoefling

July 2, 2025

5  out of  5
rating by david hoefling
"Top Notch Customer Service. Love it!"
We responded:
"David - thank you so much for your 5 star review. We appreciate your kinds words and are happy to provide to provide you with great local good neighbor service. "
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Lindsey Hejlek

June 12, 2025

5  out of  5
rating by Lindsey Hejlek
"Not only is Maureen an amazing State Farm agent, but she also has an outstanding team behind her. She's knowledgeable, responsive, and genuinely cares about her clients. On top of that, Maureen is a kind and compassionate person who’s deeply involved in the community. It’s refreshing to work with someone who not only excels professionally but also truly gives back. Highly recommend!"
We responded:
"Aw - thanks so much Lindsey! My team and I appreciate your thoughtful review and kind words. We take pride in our work and taking care of people - customers and our community! We especially love to serve insurance customers, locally in Stone County. Thanks again for the 5 star review."
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tina White

June 6, 2025

5  out of  5
rating by tina White
"Dealing with this office is always a pleasure. Eric was an amazing help this afternoon getting my brother coverage. Thanks for going above and beyond with your help today."
We responded:
"Thank you so much for the 5 star review. We are here to serve locally in Stone County and happy to help. Eric takes great pride in helping people and your review means a lot to us. Thanks for trusting us to help take care of your family."
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Rick Skidmore

May 7, 2025

5  out of  5
rating by Rick Skidmore
"Professional and patient at the same time, while handling my claim. An asset to the agency."
We responded:
"Rick - Thanks for the 5 star review! It was nice visiting with you today and I know these reviews mean the world to my team. We appreciate you."
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Aaron Allsbury

April 4, 2025

5  out of  5
rating by Aaron Allsbury
"Always good service"
We responded:
"Thanks Aaron."
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Gary Brach

March 20, 2025

5  out of  5
rating by Gary Brach
"We needed to price insurance for both our homes , boats & vehicles & Hadley was very quick ,& helpful getting everything done in a time crunch since we were in town Maureen assisted with all the details since we needed a special insurance for a specialty vehicle in Illinois . Great service top notch very friendly & helpful . Thanks again"
We responded:
"Gary We so appreciate you trusting us with your insurance needs and your 5 Star review. Hadley strives to provide great advice and outstanding service. We are looking forward to serving you!"
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Wayne Willford

February 27, 2025

5  out of  5
rating by Wayne Willford
"Always friendly, helpful, and with a big smile."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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bruce greer

February 20, 2025

5  out of  5
rating by bruce greer
"Hadley does great work"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate you!"
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Erica Abell-Holland

January 8, 2025

5  out of  5
rating by Erica Abell-Holland
"Hadley at State Farm rescued us from over-paying. We entered a new life stage, adding a teenage driver while also watching HO premiums rise exponentially. She made our switch to State Farm an easy process getting excellent coverage and the most affordable rates. She is pleasant and attentive…and just up the road."
We responded:
"We appreciate your business and the 5 star review. So happy Hadley was able to get you the best value for your insurance premiums. We like being with a national carrier like State Farm where we can deliver quality service and insurance products locally in Stone County. Thanks again."
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Earl Fidler

December 18, 2024

5  out of  5
rating by Earl Fidler
"now that’s what customer service used to always be like thank u Stacey for such a professional manner in explaining how the credit card works"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs, and happy the credit card will benefit you as well."
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KAY MERRITT

December 15, 2024

5  out of  5
rating by KAY MERRITT
"Hadley was quick to respond and helped me input OD data. Maureen and her office is top in the insurance field. Highly recommend this group and the individuals within."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and being a resource! If there is anything else we can do to help, please let us know! "
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Jacklyn Scherler

December 13, 2024

5  out of  5
rating by Jacklyn Scherler
"Very helpful and understanding and very friendly I would recommend everybody go with state farm thank you"
We responded:
"Thanks for the 5 start review and trusting us with your insurance needs. We love helping people. "